E&S installed our heat pump in 2021 and has been servicing it annually ever since. They answered our many questions early on and have continued to keep us informed ever since. Thank you for the great service!
In 1984, Ed and Susan Howe started E & S Heating with a simple goal: be the best heating and cooling company on Vancouver Island and treat every customer like a neighbour. Ed built the company on skill, honesty and care, and Susan was beside him every step of the way. For four decades they took pride in doing the job right, standing behind their work and earning the trust of homeowners across the region.
Ed was also an outstanding member of the Cowichan Valley. We deeply appreciate everything he did for this community and for the heating and cooling industry, and his example still guides how we work today.
In February 2024, Ed passed away. Susan took over running the company and kept the same commitment to quality and customer service that Ed had built it on. Under her leadership, E & S kept earning the loyalty of the customers who had trusted the company for years.
In 2026, E & S Heating was purchased by ExchangEnergy. Susan carefully selected ExchangEnergy to carry on the E & S legacy because, like E & S, we are a local, family-owned and operated company. ExchangEnergy has served the Cowichan Valley since 2009 and has built an outstanding reputation for customer service.
Together, we are a combined team of 10 technicians. Each has either completed the refrigeration and air conditioning trades program or is registered in it as an apprentice. You’ll see familiar faces and the same standards, now backed by a larger team that can respond faster and do more.
Same people you trust. Even more to offer.
Today we are one bigger local, family-owned and operated company instead of two.
Our service area now stretches from Victoria all the way to Nanoosee Bay.
We now offer everything mechanical including eletrical, gas, oil, furnace service, plumbing, all heating, cooling and sheet metal.
We offer a wider variety of brands and options for heating and cooling systems, so you can choose what suits your home and budget.
Before every visit, you’ll get a photo of your technician and a short bio, so you know who is at your door before they knock.
Each customer gets a profile that keeps your home’s mechanical history in one place: past service, installs and notes, plus pictures of your systems.
E&S installed our heat pump in 2021 and has been servicing it annually ever since. They answered our many questions early on and have continued to keep us informed ever since. Thank you for the great service!
E & S came out on time and did an excellent job of providing the yearly maintenance on our Heat Pump. They fully explained what they were going to do and were quick and efficient.
Had my electric furnace and heat pump serviced today. Connor, the technician, was excellent answering my questions and also spending more time on my furnace cleaning as it was very dirty. I have used E & S for a few years now and they have never disappointed me and have always done a great job.